Privacy Policy

HOTEL PREMIUM LAKE TOYA (the “Hotel”) recognizes the importance of the personal information of guests who use this website. Our policy for handling personal information is set out below.
Please review and agree to this policy before using the website.

1. When We Request Personal Information

We ask guests to enter and submit personal information through this website in the following situations:

  1. Accommodation reservations.
  2. Applications or reservations for services.
  3. Requests for information or brochures.
  4. If we request personal information in any other situation, we will clearly explain the purpose, details, and handling of that information.

2. Purposes of Use

Personal information submitted through this website will be used only in the following situations and never for purposes other than those for which it was provided:

  1. When the Hotel needs to contact a guest, including to confirm reservation details.
  2. When the Hotel conducts analysis to improve this website or its services.
    Such analysis is primarily statistical and will never be used to identify individual guests.
  3. When the guest has given consent.

3. Scope of Information Collected

Only the minimum information necessary to provide a service is required. Providing any other information will not be made a condition of receiving that service.
Required information will be clearly identified, for example with a designated mark.

4. Retention of Personal Information

Personal information is retained only as a record of the requested service and will be deleted after a prescribed period.

5. Provision and Disclosure of Personal Information

We handle personal information with care and will not provide or disclose it to third parties except in the following situations:

  1. To contractors bound by confidentiality obligations in connection with Section 1 and the maintenance and management of our systems.
  2. When the guest has given consent.
  3. When disclosure is required by law.

6. Security Measures and Cookies

This website may display advertisements delivered by third parties, including Yahoo Japan Corporation. In connection with these advertisements, such third parties may collect and use cookie information from visitors to this website.
Cookie information collected by a third party is handled in accordance with that third party’s privacy policy.
Users may visit the opt-out page on the relevant third-party website to stop that party from using cookie information for advertising.

  • On this page, opt-out refers to unsolicited advertising emails being sent without a user’s permission and to asking the company not to send such advertising.
  • A cookie is a mechanism that stores information exchanged between a browser and server, such as browsing history and entered information, as a file on the user’s computer.
    When the same page is visited again, the website operator can use cookie information to tailor the display for each user. If the browser is configured to allow cookies, the website can retrieve cookies from that browser.
    To protect privacy, the browser sends only cookies exchanged with the server of the website concerned.
    Users can configure their browser to allow all cookies, reject all cookies, or notify them when a cookie is received.
    Settings vary by browser. Refer to the Help menu of your browser for instructions on managing cookies.
    Rejecting all cookies may restrict access to certain online services, including services that require authentication.
  • We recommend allowing cookies to make full use of this website’s features.

7. Personal Information on Linked Websites

This website contains links to websites operated by other companies and organizations in order to provide guests with useful information. The Hotel accepts no responsibility for the collection or handling of personal information on linked websites. Please use such websites at your own discretion.

8. Changes to This Privacy Policy

Any change to this Privacy Policy, including changes to the purposes of use or methods of managing personal information, takes effect when the revised policy is posted on this website.

HOTEL PREMIUM LAKE TOYA — Online Reservations
212-3 Toyako Onsen, Toyako-cho, Abuta-gun, Hokkaido 049-5721, Japan
TEL 0142-75-1011

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